
We're Hiring!
Milliken Agency Services is a fast-growing consulting firm that offers a variety of support services to insurance agencies, specializing in Applied Systems products. We’re insurance people with technology backgrounds; helping agencies grow their business by both expanding and optimizing the use of their agency management system. MAS was founded in 2017, is headquartered in North Conway, NH, and is a fully remote operation with employees along the East Coast and agency clients across the country.
EPIC Administrator
Potential Salary – $50K - $60K Commensurate with Experience
Our ideal candidate:
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Insurance Agency professional with at least 3 years’ experience in an insurance agency environment. Experience with Applied EPIC is required.
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Strong technical abilities and proficient with Microsoft Office
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The ability to work in a fully remote position and to self-manage
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A desire to constantly learn and help others
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Has a passion for technology and problem solving
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Has a patient and nurturing approach to helping others
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Works well in a dynamic environment
The Job:
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Work directly with agency clients and internal team members
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Provide support and training to agency clients
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Maintain a high degree of technical competence with Applied Systems products
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Provide technical training to clients and team members when needed
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Evaluate new release features and implement/configure Epic as needed
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Assist with data cleanup and optimization efforts
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Creation and modification of workflows, configuration, and procedures within Applied Products
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Manage Applied EPIC download, configuration, and suspense processing for clients
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Respond to inquiries and requests for support from clients within a timely manner
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Creation of proposal templates, custom forms, and other custom deliverables
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Assist with Epic reporting needs/requests of both clients and team members
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Provide deliverables to team members and clients within deadlines
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Other projects or items as needed
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Schedule is Monday through Friday
Benefits:
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Fully Remote (no travel necessary)
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All equipment provided by Company
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Generous PTO
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Paid Holidays
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Ample Opportunity for Growth
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Rare opportunity to become an integral member in a rapidly growing business

Or, email us at: info@MillikenAgencyServices.com