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We're Hiring!

Milliken Agency Services is a fast-growing consulting firm that offers a variety of support services to insurance agencies, specializing in Applied Systems products. We’re insurance people with technology backgrounds; helping agencies grow their business by both expanding and optimizing the use of their agency management system. MAS was founded in 2017, is headquartered in North Conway, NH, and is a fully remote operation with employees along the East Coast and agency clients across the country.

EPIC Administrator

Potential Salary – $50K - $60K Commensurate with Experience

 Our ideal candidate:

  • Insurance Agency professional with at least 3 years’ experience in an insurance agency environment. Experience with Applied EPIC is required.

  • Strong technical abilities and proficient with Microsoft Office

  • The ability to work in a fully remote position and to self-manage

  • A desire to constantly learn and help others

  • Has a passion for technology and problem solving

  • Has a patient and nurturing approach to helping others

  • Works well in a dynamic environment
     

The Job:

  • Work directly with agency clients and internal team members

  • Provide support and training to agency clients

  • Maintain a high degree of technical competence with Applied Systems products

  • Provide technical training to clients and team members when needed

  • Evaluate new release features and implement/configure Epic as needed

  • Assist with data cleanup and optimization efforts

  • Creation and modification of workflows, configuration, and procedures within Applied Products

  • Manage Applied EPIC download, configuration, and suspense processing for clients

  • Respond to inquiries and requests for support from clients within a timely manner

  • Creation of proposal templates, custom forms, and other custom deliverables

  • Assist with Epic reporting needs/requests of both clients and team members

  • Provide deliverables to team members and clients within deadlines

  • Other projects or items as needed

  • Schedule is Monday through Friday

 

​Benefits:

  • Fully Remote (no travel necessary)

  • All equipment provided by Company

  • Generous PTO

  • Paid Holidays

  • Ample Opportunity for Growth

  • Rare opportunity to become an integral member in a rapidly growing business

     

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